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minor✓ Resolved
Mail Delay
Status
resolved
Duration
6h 5m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, May 8, 2026, 08:10 AM
This incident has been resolved.
identifiedFri, May 8, 2026, 07:04 AM
Our engineering team has identified the root cause of the issue and is actively working on a resolution. Please note that new Mail Send requests are processing as expected and are not impacted. We will share another update within the next two hours, or sooner if additional information becomes available.
identifiedFri, May 8, 2026, 03:38 AM
Our engineers have identified the issue and are working toward a fix. New Mail Send requests are not affected and are processing normally. We are still actively working on delivering previously delayed mails. We will provide another update in next 2hr or as soon as more information becomes available.
investigatingFri, May 8, 2026, 02:53 AM
New mail send requests are not affected. Our engineers are actively working on remediating the delayed mails. We will provide another update in 30 minutes or as soon as we have more information.
investigatingFri, May 8, 2026, 02:04 AM
Customers may have experienced mail delay between 5pm and 5:15pm PDT.Our engineers have been alerted and are investigating. We will provide another update in 30 minutes or as soon as we have more information.
📊 TECHNICAL DETAILS
Internal ID
48647fc5-23ed-4b51-b5a8-1850f16c4400
External ID
f9ct7sqx6481
🕐 Started
Fri, May 8, 2026, 02:04 AM
🔄 Last Updated
Fri, May 8, 2026, 08:10 AM
✓ Resolved
Fri, May 8, 2026, 08:10 AM
MINOR
Impact Level
6h 5m
Total Duration
4
Status Updates
Affected Components
Email Activity
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