minor✓ Resolved

Facebook sales channel not syncing

Shopify•2019-11-28 15:41 UTC

Status

resolved

Duration

6h 14m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2019-11-28 21:55 UTC

This incident has been resolved.

resolved2019-11-28 21:55 UTC

This incident has been resolved.

monitoring2019-11-28 19:57 UTC

We are continuing to monitor and we'll keep you updated.

monitoring2019-11-28 17:10 UTC

Facebook are working on a solution and we'll keep you updated.

investigating2019-11-28 15:41 UTC

The Facebook sales channel is temporarily not syncing for some stores. We’re investigating and will keep you updated.

Internal ID

48496201-21dd-4189-8ab4-c0894ffcc0a7

External ID

kr9m0nj06t8v

🕐 Started

2019-11-28 15:41 UTC

🔄 Last Updated

2020-03-27 14:09 UTC

✓ Resolved

2019-11-28 21:55 UTC

MINOR

Impact Level

6h 14m

Total Duration

Status Updates

Affected Components

Third party services

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