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minor✓ Resolved
SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil
Status
resolved
Duration
7h 6m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedMon, Sep 14, 2026, 03:40 PM
This incident has been resolved.
investigatingMon, Sep 14, 2026, 11:34 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingMon, Sep 14, 2026, 09:34 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Sep 14, 2026, 08:34 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
481cc082-3963-42e8-9da7-97dbd2519bbf
External ID
h3pd52tc8bq8
🕐 Started
Mon, Sep 14, 2026, 08:34 AM
🔄 Last Updated
Mon, Sep 14, 2026, 03:40 PM
✓ Resolved
Mon, Sep 14, 2026, 03:40 PM
MINOR
Impact Level
7h 6m
Total Duration
3
Status Updates
Affected Components
SMS, Latin America
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