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unknown✓ Resolved

Custom status not expiring

Slack•
Status
resolved
Duration
Duration unavailable
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

unknown
<p>Resolved</p><p>This issue is now resolved for all users.</p><ul><li><strong>Current status and recent actions taken:</strong> Custom statuses set to expire at a specific time are now clearing as expected. The issue self-resolved when the next scheduled expiration job successfully processed the affected users.&nbsp;</li><li><strong>Scope</strong>: Some external users globally were affected. Users on desktop were impacted; the issue was not reproducible internally or across test workspaces.</li><li><strong>Previous impact to end users:</strong> Some users may have experienced custom statuses that did not automatically clear at their scheduled expiration time.</li><li><strong>Required resolution steps: </strong>No steps required.</li></ul><p>We apologize for any disruptions to your day.</p><p><br></p>
unknown
<p>We're aware of an issue affecting Slack. Some users who have set a custom status to expire at a specific time are finding that their status is not automatically clearing as expected. We're actively investigating and we'll provide an update as soon as we have more information available.</p>

📊 TECHNICAL DETAILS

Internal ID
480ca4eb-46ea-4d2c-a32e-d0db47465254
External ID
1545
🕐 First reported
🔄 Last Updated
✓ Resolved
Resolution time unavailable
UNKNOWN
Impact Level
Duration unavailable
Total Duration
2
Status Updates
Affected Components
Messaging
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