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minor✓ Resolved
SMS Delivery Delays from Twilio to Econet Burundi
Status
resolved
Duration
3d 5h
Updates
10
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Aug 6, 2026, 11:50 AM
This incident has been resolved.
monitoringThu, Aug 6, 2026, 09:50 AM
We have observed a recovery in SMS delivery from Twilio to Econet network subscribers in Burundi and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Aug 5, 2026, 03:21 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedTue, Aug 4, 2026, 03:21 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedMon, Aug 3, 2026, 11:21 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedMon, Aug 3, 2026, 03:20 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedMon, Aug 3, 2026, 11:20 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedMon, Aug 3, 2026, 09:20 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Aug 3, 2026, 08:18 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Aug 3, 2026, 07:01 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Aug 3, 2026, 06:01 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
47f9e489-bd8e-4d05-be93-0bcb7463d3f3
External ID
6w65b11rs8z7
🕐 Started
Mon, Aug 3, 2026, 06:01 AM
🔄 Last Updated
Thu, Aug 6, 2026, 11:50 AM
✓ Resolved
Thu, Aug 6, 2026, 11:50 AM
MINOR
Impact Level
3d 5h
Total Duration
10
Status Updates
Affected Components
SMS, Middle East & Africa
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