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minor✓ Resolved

SMS Delivery Delays from Twilio to Mobifone Vietnam

Twilio•Thu, Feb 26, 2026, 04:35 PM
Status
resolved
Duration
5h 45m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Feb 26, 2026, 10:20 PM
This incident has been resolved.
monitoringThu, Feb 26, 2026, 08:10 PM
We have observed a recovery in SMS delivery from Twilio to Mobifone network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Feb 26, 2026, 07:58 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Mobifone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedThu, Feb 26, 2026, 05:59 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Mobifone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Feb 26, 2026, 04:55 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Mobifone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Feb 26, 2026, 04:35 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Mobifone network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
4781790c-1039-48ba-bbbc-ec968f024617
External ID
v1j1vky1mkgn
🕐 Started
Thu, Feb 26, 2026, 04:35 PM
🔄 Last Updated
Thu, Feb 26, 2026, 10:20 PM
✓ Resolved
Thu, Feb 26, 2026, 10:20 PM
MINOR
Impact Level
5h 45m
Total Duration
5
Status Updates
Affected Components
SMS, APAC
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