minor✓ Resolved

R2 and Teams' payments failing during Checkout flow

Cloudflare•Mon, Jun 8, 2026, 10:05 AM

Status

resolved

Duration

3h 29m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jun 8, 2026, 01:35 PM

This incident has been resolved.

monitoringMon, Jun 8, 2026, 12:42 PM

A fix has been implemented and we are monitoring the results.

identifiedMon, Jun 8, 2026, 10:06 AM

We are continuing to work on a fix for this issue.

identifiedMon, Jun 8, 2026, 10:05 AM

Starting June 5, 2026 (~12:00 UTC), users adding R2 and Teams products see "An unexpected error occurred while processing your payment." blocking them from creating subscriptions.

📊 TECHNICAL DETAILS

Internal ID

47249f01-ebef-4ad1-959d-d648ed1a7247

External ID

qdhhz5vbdpvj

🕐 Started

Mon, Jun 8, 2026, 10:05 AM

🔄 Last Updated

Mon, Jun 8, 2026, 01:35 PM

✓ Resolved

Mon, Jun 8, 2026, 01:35 PM

MINOR

Impact Level

3h 29m

Total Duration

Status Updates

Affected Components

BillingR2Zero Trust

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