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minor✓ Resolved
R2 and Teams' payments failing during Checkout flow
Status
resolved
Duration
3h 29m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
Starting June 5, 2026 (~12:00 UTC), users adding R2 and Teams products see "An unexpected error occurred while processing your payment." blocking them from creating subscriptions.
📊 TECHNICAL DETAILS
Internal ID
47249f01-ebef-4ad1-959d-d648ed1a7247
External ID
qdhhz5vbdpvj
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
3h 29m
Total Duration
3
Status Updates
Affected Components
BillingR2Zero Trust
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