none✓ Resolved

Items missing from search results in Admin

Shopify•2019-11-26 10:20 UTC

Status

resolved

Duration

1h 20m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2019-11-26 11:40 UTC

This incident has been resolved.

resolved2019-11-26 11:40 UTC

This incident has been resolved.

monitoring2019-11-26 10:37 UTC

We have identified the problem and deployed a fix. We'll keep monitoring the issue.

investigating2019-11-26 10:22 UTC

The search function in Shopify admin is returning inaccurate results for some users. We’re investigating and will keep you updated.

investigating2019-11-26 10:20 UTC

We are currently seeing new items missing from the searches within the admin. We are investigating the issue.

Internal ID

472010f5-24f2-40ed-8c23-6c4c59fe46c7

External ID

bgyw01g62xnx

🕐 Started

2019-11-26 10:20 UTC

🔄 Last Updated

2020-03-27 14:09 UTC

✓ Resolved

2019-11-26 11:40 UTC

NONE

Impact Level

1h 20m

Total Duration

Status Updates

Affected Components

Admin

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