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minor✓ Resolved

SMS Delivery Delays to COOP Network in Italy via  Subset of Shortcodes

Twilio•
Status
resolved
Duration
12h 23m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We are observing recovery in SMS delivery delays when sending messages to COOP Network in Italy via Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
We are continue to experience SMS delivery delays when sending to COOP Network in Italy via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
We are continuing to experience SMS delivery delays when sending to COOP Network in Italy via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
We are continuing to experience SMS delivery delays when sending to COOP Network in Italy via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
We are experiencing SMS Delivery Delays when sending messages to COOP Network in Italy via  Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
469d06e4-0ae4-4e74-992c-e8b943147380
External ID
j0p6j9lw2qbs
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
12h 23m
Total Duration
5
Status Updates
Affected Components
SMS, EuropeSMS, Middle East & Africa
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