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minor✓ Resolved

SMS Delivery Delays to Vivo Network in Brazil

TwilioFri, Jan 23, 2026, 06:20 PM
Status
resolved
Duration
6h 54m
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Jan 24, 2026, 01:15 AM
This incident has been resolved.
investigatingFri, Jan 23, 2026, 06:20 PM
We are experiencing SMS delivery delays when sending messages to Vivo network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
4681ff6e-e50b-40cc-ab30-9a05e9555a2f
External ID
5q82m4p00j85
🕐 Started
Fri, Jan 23, 2026, 06:20 PM
🔄 Last Updated
Sat, Jan 24, 2026, 01:15 AM
✓ Resolved
Sat, Jan 24, 2026, 01:15 AM
MINOR
Impact Level
6h 54m
Total Duration
1
Status Updates
Affected Components
SMS, Latin America
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