minor✓ Resolved

SMS Delivery Delays to Vivo Network in Brazil

Twilio•2026-01-23 18:20 UTC

Status

resolved

Duration

6h 54m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-01-24 01:15 UTC

This incident has been resolved.

investigating2026-01-23 18:20 UTC

We are experiencing SMS delivery delays when sending messages to Vivo network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

4681ff6e-e50b-40cc-ab30-9a05e9555a2f

External ID

5q82m4p00j85

🕐 First reported

2026-01-23 18:20 UTC

🔄 Last Updated

2026-01-24 01:15 UTC

✓ Resolved

2026-01-24 01:15 UTC

MINOR

Impact Level

6h 54m

Total Duration

Status Updates

Affected Components

SMS, Latin America

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