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minor✓ Resolved

SMS Delivery Failures From a Subset of Twilio Short Codes to AT&T United States

Twilio•Thu, Jun 11, 2026, 05:52 PM
Status
resolved
Duration
2h 42m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Jun 11, 2026, 08:35 PM
This incident has been resolved.
monitoringThu, Jun 11, 2026, 06:30 PM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Jun 11, 2026, 06:01 PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Jun 11, 2026, 05:52 PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
462941cd-aa3e-44c8-a86e-104b9093f6d7
External ID
wxf162fx3xj0
🕐 Started
Thu, Jun 11, 2026, 05:52 PM
🔄 Last Updated
Thu, Jun 11, 2026, 08:35 PM
✓ Resolved
Thu, Jun 11, 2026, 08:35 PM
MINOR
Impact Level
2h 42m
Total Duration
3
Status Updates
Affected Components
SMS Short Code, North America
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