minor✓ Resolved

APM and Browser Summary Page Irregularities in US Region

New Relic•2025-09-08 14:21 UTC

Status

resolved

Duration

20m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2025-09-08 14:41 UTC

This incident has been resolved.

resolved2025-09-08 14:41 UTC

Between 14:05 UTC and 14:25 UTC on September 8, some customers in the US region may have experienced an issue with the summary page not loading for APM and Browser. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

investigating2025-09-08 14:34 UTC

We are investigating an issue with the summary page not loading for APM and Browser for some customers. Please continue to monitor this page for updates.

investigating2025-09-08 14:21 UTC

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

📊 TECHNICAL DETAILS

Internal ID

44926bb4-2acf-45fe-b4ee-656d50e29ce7

External ID

gdjlc306mcvt

🕐 Started

2025-09-08 14:21 UTC

🔄 Last Updated

2025-09-08 14:53 UTC

✓ Resolved

2025-09-08 14:41 UTC

MINOR

Impact Level

20m

Total Duration

Status Updates

Affected Components

APM Agent : USAPM : USBrowser Agent : USBrowser : US

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