Degraded Audio Quality for Voice Calls to a Subset of Twilio Landline Numbers in Colombia

This incident has been resolved.

Audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

We are continuing to investigate an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 2 hours or as soon as more information becomes available.

We are investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with degraded audio quality for Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.