minor✓ Resolved

We are currently investigating the issue. The API endpoint at Intercom is returning timeout errors.

Segment•2026-01-09 20:39 UTC

Status

resolved

Duration

39m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-01-09 21:18 UTC

This incident has been resolved.

resolved2026-01-09 21:18 UTC

The issue has been resolved.

monitoring2026-01-09 21:02 UTC

The partner has fixed the issue. We are actively monitoring to see if the issue is completely resolved.

investigating2026-01-09 20:39 UTC

We are currently investigating the issue.

Internal ID

43c9c4cc-f5b1-47d1-8271-5105930a54cf

External ID

5lt2x1whz6jr

🕐 Started

2026-01-09 20:39 UTC

🔄 Last Updated

2026-01-09 21:18 UTC

✓ Resolved

2026-01-09 21:18 UTC

MINOR

Impact Level

39m

Total Duration

Status Updates

Affected Components

Streaming Destinations (US)Streaming Destinations (EU)

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