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minor✓ Resolved

SMS Delivery Delays and Failures from Twilio to Jazz Network in Pakistan

Twilio•Wed, Feb 18, 2026, 02:08 PM
Status
resolved
Duration
4h 31m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 18, 2026, 06:40 PM
This incident has been resolved.
monitoringWed, Feb 18, 2026, 04:18 PM
We are observing recovery in SMS delivery delays and failures when sending messages to Twilio to Jazz network subscribers in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 18, 2026, 02:58 PM
We are continuing to investigate SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 18, 2026, 02:34 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Feb 18, 2026, 02:08 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
43a926a0-22de-423c-8094-cf9ee8d549a2
External ID
kfgnc2ssh3zh
🕐 Started
Wed, Feb 18, 2026, 02:08 PM
🔄 Last Updated
Wed, Feb 18, 2026, 06:40 PM
✓ Resolved
Wed, Feb 18, 2026, 06:40 PM
MINOR
Impact Level
4h 31m
Total Duration
4
Status Updates
Affected Components
SMS, APAC
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