minor✓ Resolved

SMS Delivery Delays from Twilio to MTN Nigeria

Twilio•2026-10-22 01:15 UTC

Status

resolved

Duration

5h 1m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-10-22 06:17 UTC

This incident has been resolved.

resolved2026-10-22 06:17 UTC

The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.

monitoring2026-10-22 04:12 UTC

We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identified2026-10-22 02:18 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-10-22 01:15 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

4247c4ea-4638-4059-ab0d-6fc0aec1752a

External ID

bxd12rw8k3mg

🕐 Started

2026-10-22 01:15 UTC

🔄 Last Updated

2026-10-22 06:17 UTC

✓ Resolved

2026-10-22 06:17 UTC

MINOR

Impact Level

5h 1m

Total Duration

Status Updates

Affected Components

SMS, Middle East & Africa

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