minor✓ Resolved

Intelligent Alerts Currently Unavailable

Twilio•2026-05-18 14:08 UTC

Status

resolved

Duration

47 minutes

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-05-18 14:55 UTC

This incident has been resolved.

monitoring2026-05-18 14:22 UTC

Intelligent Alerts Currently Unavailable is now operating normally. Alerts were unavailable during the impact window but were replayed. Impact Window: 6:05 AM PT - 6:40 AM PT. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

investigating2026-05-18 14:08 UTC

We are currently investigating an issue where Intelligent Alerts may be unavailable for some customers. Our engineering team has been alerted. We expect to provide an update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

415b7567-5e64-4ffe-b68f-a188f1d7b499

External ID

lbb65tq60zlw

🕐 First reported

2026-05-18 14:08 UTC

🔄 Last Updated

2026-05-18 14:55 UTC

✓ Resolved

2026-05-18 14:55 UTC

MINOR

Impact Level

47 minutes

Total Duration

Status Updates

Affected Components

Intelligent Alerts

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