← Back to SendGrid History
minor✓ Resolved
Login Issue Cloudflare CAPTCHA Failing to Load
Status
resolved
Duration
7h 47m
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Mar 19, 2026, 02:20 AM
This incident has been resolved.
monitoringWed, Mar 18, 2026, 09:54 PM
Our engineers have implemented a fix and are monitoring system performance. Users that were previously impacted by failed CAPTCHA errors should now have the capacity to login without issue. We will provide another update in an hour or as soon as more information becomes available.
investigatingWed, Mar 18, 2026, 09:32 PM
Our engineers are continuing to investigate the issue. We will provide another update two hours or as soon as more information becomes available.
investigatingWed, Mar 18, 2026, 08:34 PM
Our engineers are continuing to investigate the issue. We will provide another update in hour or as soon as more information becomes available.
identifiedWed, Mar 18, 2026, 07:35 PM
Our engineers are continuing to investigate the issue. We will provide another update in hour or as soon as more information becomes available.
investigatingWed, Mar 18, 2026, 06:33 PM
Starting around 11:06 AM PST on March 18, 2026, our engineers began investigating an issue with Cloudflare CAPTCHA failing to load on SendGrid and Twilio login pages. Customers may experience difficulty accessing the user console, as the failing CAPTCHA prevents successful login. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
40971078-788a-466f-b13f-626f27b2b8c5
External ID
jhn9xb6zn980
🕐 Started
Wed, Mar 18, 2026, 06:33 PM
🔄 Last Updated
Thu, Mar 19, 2026, 02:20 AM
✓ Resolved
Thu, Mar 19, 2026, 02:20 AM
MINOR
Impact Level
7h 47m
Total Duration
5
Status Updates
Affected Components
Website
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed