Help Center Chat Support Degraded

This incident has been resolved.

All impacted services have now fully recovered.

We have applied the mitigation and are monitoring the recovery.

We’re currently experiencing degraded performance with the Help Center chat support experience. While we work to resolve the issue, we recommend contacting our Support team via email at [support@openai.com](mailto:support@openai.com "support@openai.com") for assistance. We apologize for the inconvenience and will provide updates as they become available.