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minor✓ Resolved
SMS Delivery Delays to Telcel Network in Mexico
Status
resolved
Duration
2h 40m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Mar 4, 2026, 09:15 AM
This incident has been resolved.
monitoringWed, Mar 4, 2026, 07:21 AM
We are observing recovery in SMS delivery delays when sending messages to the Telcel network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Mar 4, 2026, 06:35 AM
We are experiencing SMS delivery delays when sending messages to the Telcel network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
3f3fb0ba-1fd6-457e-816d-183d514803e9
External ID
rqnhs8vpgxdz
🕐 Started
Wed, Mar 4, 2026, 06:35 AM
🔄 Last Updated
Wed, Mar 4, 2026, 09:15 AM
✓ Resolved
Wed, Mar 4, 2026, 09:15 AM
MINOR
Impact Level
2h 40m
Total Duration
2
Status Updates
Affected Components
SMS, Latin America
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