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minor✓ Resolved

SMS Delivery Delays from Twilio to Mir Telecom and Tattelecom Russia

Twilio•Mon, Apr 6, 2026, 08:26 PM
Status
resolved
Duration
1h 54m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Apr 6, 2026, 10:20 PM
This incident has been resolved.
monitoringMon, Apr 6, 2026, 08:52 PM
We are observing recovery in SMS delivery delays when sending messages to Mir Telecom & Tattelecom in Russia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Apr 6, 2026, 08:43 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Mir Telecom and Tattelecom network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Apr 6, 2026, 08:29 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Mir Telecom and Tattelecom network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Apr 6, 2026, 08:26 PM
Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID
3df0985f-c745-4b16-9e4c-57724597a89e
External ID
r8ms0zr23n4f
🕐 Started
Mon, Apr 6, 2026, 08:26 PM
🔄 Last Updated
Mon, Apr 6, 2026, 10:20 PM
✓ Resolved
Mon, Apr 6, 2026, 10:20 PM
MINOR
Impact Level
1h 54m
Total Duration
4
Status Updates
Affected Components
SMS, Europe
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