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minor✓ Resolved
Issue with Stale Observations Results when Querying Memory Recall
Status
resolved
Duration
2h 58m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSat, Jul 25, 2026, 01:45 AM
This incident has been resolved.
monitoringFri, Jul 24, 2026, 11:43 PM
Observations results in Memory Recall is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jul 24, 2026, 10:46 PM
Our engineers have identified an issue with Memory Recall and are working to deploy a fix. At this time, profiles with more than 500 observations could see stale observations in their results from Memory Recall. We expect to provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
3ddbf766-4d01-42b3-9dcc-959047aaa0ff
External ID
rqw1lgqvcgqm
🕐 Started
Fri, Jul 24, 2026, 10:46 PM
🔄 Last Updated
Sat, Jul 25, 2026, 01:45 AM
✓ Resolved
Sat, Jul 25, 2026, 01:45 AM
MINOR
Impact Level
2h 58m
Total Duration
2
Status Updates
Affected Components
Conversation Memory
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