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minor✓ Resolved

Issues Accessing the Subaccounts Tab in Voice Insights

TwilioMon, Jun 29, 2026, 07:50 AM
Status
resolved
Duration
1h 20m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jun 29, 2026, 09:10 AM
This incident has been resolved.
monitoringMon, Jun 29, 2026, 08:30 AM
Voice Insights within the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
investigatingMon, Jun 29, 2026, 07:55 AM
We are currently investigating an issue where users are unable to access the Subaccounts tab within Voice Insights in the Twilio Console. Our engineering team is actively working to resolve this service disruption, and we expect to provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Jun 29, 2026, 07:50 AM
We are currently investigating an issue where users are unable to access the Subaccounts tab within Voice Insights in the New Twilio Console. Our engineering team is actively working to resolve this service disruption, and we expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
3da5d442-8c33-4637-95f0-457e5cb74633
External ID
jthv71l5fll5
🕐 Started
Mon, Jun 29, 2026, 07:50 AM
🔄 Last Updated
Mon, Jun 29, 2026, 09:10 AM
✓ Resolved
Mon, Jun 29, 2026, 09:10 AM
MINOR
Impact Level
1h 20m
Total Duration
3
Status Updates
Affected Components
Voice Insights US1Voice Insights AU1Voice Insights IE1
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