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none✓ Resolved

OpenAI website and Help Center content may be unavailable

OpenAI•Fri, Jul 10, 2026, 09:13 PM
Status
resolved
Duration
1h 56m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jul 10, 2026, 11:10 PM
This incident has been resolved.
identifiedFri, Jul 10, 2026, 10:38 PM
Some OpenAI website content pages, including Help Center articles, are currently unavailable. Help Center search functionality is also unavailable, and the chatbot experience may be degraded. We are investigating the issue.
investigatingFri, Jul 10, 2026, 09:13 PM
Some OpenAI website content pages, including Help Center articles, are currently unavailable. Help Center search functionality is also unavailable, and the chatbot experience may be degraded. We are investigating the issue.

📊 TECHNICAL DETAILS

Internal ID
3d5c5c11-b727-496a-bf3a-58b90f89686f
External ID
01KX6Y1QMFX4NASV5DD591AD50
🕐 Started
Fri, Jul 10, 2026, 09:13 PM
🔄 Last Updated
Fri, Jul 10, 2026, 11:10 PM
✓ Resolved
Fri, Jul 10, 2026, 11:10 PM
NONE
Impact Level
1h 56m
Total Duration
2
Status Updates
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