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none✓ Resolved

Temporary ID Merge Delay (US Projects)

Mixpanel•
Status
resolved
Duration
9h 18m
Updates
9
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
This incident has been resolved.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to process the data backlog of merges.
identified
We are continuing to process the data backlog of merges. We have made a lot of progress in processing the data queue. Thank you for your patience while we work on resolving this.
identified
We are continuing to process the data backlog of merges.
identified
We continue to process the data backlog. Delays with ID Merge can still be expected during this time. Thank you for your patience while we work on resolving this.
identified
We are continuing to process the data backlog. At this time, more than 24-hour delays with ID Merge are still expected. Thank you for your patience while we work on resolving this.
identified
The issue has been identified and a fix is being implemented.
investigating
We are experiencing delays with ID Merge where it is taking more than 24 hours for identity management mappings to reflect their merged state in reports for US Projects. As a result, reports such as Funnels may show a decrease in conversion for the last few days. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

📊 TECHNICAL DETAILS

Internal ID
3d138f17-21c5-400d-80d4-cc0f841cd3c3
External ID
2h1gmwxdwkjj
🕐 Started
🔄 Last Updated
✓ Resolved
NONE
Impact Level
9h 18m
Total Duration
9
Status Updates
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