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minor✓ Resolved
User Authentication Identity SNA Missing Redirects for Verizon in United States
Status
resolved
Duration
3h 53m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Mar 17, 2026, 10:00 PM
This incident has been resolved.
monitoringTue, Mar 17, 2026, 07:43 PM
We have observed a recovery in User Authentication Identity for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Mar 17, 2026, 07:17 PM
Twilio customers may still be experiencing User Authentication Identity SNA missing redirects for Verizon in the United States. Our team has identified the cause, and they are still working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Mar 17, 2026, 06:06 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Verizon in the United States. Our team has identified the cause, and they are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
3d0e593e-e9e6-4cfd-b742-9417ca8a84b0
External ID
bf35kv7m6q4v
🕐 Started
Tue, Mar 17, 2026, 06:06 PM
🔄 Last Updated
Tue, Mar 17, 2026, 10:00 PM
✓ Resolved
Tue, Mar 17, 2026, 10:00 PM
MINOR
Impact Level
3h 53m
Total Duration
3
Status Updates
Affected Components
Verify Silent Network Auth
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