minor✓ Resolved

SMS Delivery Report Delays to Zain/CelTel in Niger

Twilio•2026-02-06 20:56 UTC

Status

resolved

Duration

4h 18m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-02-07 01:15 UTC

This incident has been resolved.

monitoring2026-02-06 23:12 UTC

We are observing recovery in SMS delivery delays when sending messages to Zain/CelTel in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-02-06 21:42 UTC

We continue to experience SMS delivery delays when sending messages to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-02-06 20:56 UTC

We are experiencing SMS delivery delays when sending messages to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

3d062132-ab8f-475f-9291-294738e5ce35

External ID

wjcjdxpx995r

🕐 First reported

2026-02-06 20:56 UTC

🔄 Last Updated

2026-02-07 01:15 UTC

✓ Resolved

2026-02-07 01:15 UTC

MINOR

Impact Level

4h 18m

Total Duration

Status Updates

Affected Components

SMS, Middle East & Africa

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