minor✓ Resolved

SMS Delivery Report Delays to Zain/CelTel in Niger

Twilio•Fri, Feb 6, 2026, 08:56 PM

Status

resolved

Duration

4h 18m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Feb 7, 2026, 01:15 AM

This incident has been resolved.

monitoringFri, Feb 6, 2026, 11:12 PM

We are observing recovery in SMS delivery delays when sending messages to Zain/CelTel in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingFri, Feb 6, 2026, 09:42 PM

We continue to experience SMS delivery delays when sending messages to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingFri, Feb 6, 2026, 08:56 PM

We are experiencing SMS delivery delays when sending messages to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

3d062132-ab8f-475f-9291-294738e5ce35

External ID

wjcjdxpx995r

🕐 Started

Fri, Feb 6, 2026, 08:56 PM

🔄 Last Updated

Sat, Feb 7, 2026, 01:15 AM

✓ Resolved

Sat, Feb 7, 2026, 01:15 AM

MINOR

Impact Level

4h 18m

Total Duration

Status Updates

Affected Components

SMS, Middle East & Africa

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