minor✓ Resolved

We observe increased error rates due to the cloud provider

Opsgenie•2023-12-10 03:40 UTC

Status

resolved

Duration

11m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2023-12-10 03:52 UTC

This incident has been resolved.

resolved2023-12-10 03:52 UTC

Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.

monitoring2023-12-10 03:40 UTC

We observe increased error rates due to the cloud provider. It caused notification delays and elevated API errors for our customers. All systems are recovering now, we are monitoring.

📊 TECHNICAL DETAILS

Internal ID

3c817cdc-52bd-440c-b354-e27aeb9ce620

External ID

vm47ynd4cc23

🕐 Started

2023-12-10 03:40 UTC

🔄 Last Updated

2023-12-10 03:52 UTC

✓ Resolved

2023-12-10 03:52 UTC

MINOR

Impact Level

11m

Total Duration

Status Updates

Affected Components

Incident FlowAlert FlowEmail Notification DeliverySMS Notification DeliveryVoice Notification DeliveryMobile Notification DeliveryHeartbeat MonitoringIncident REST APIAlert REST APIHeartbeat REST APIIncoming Email ServiceIncoming Integration FlowOutgoing Integration FlowOpsgenie ActionsWeb ApplicationMobile ApplicationConfiguration REST APIsPricing & Billing

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