minor✓ Resolved

SMS Delivery Delays to TIGO Network in Guatemala

Twilio•2026-01-30 17:31 UTC

Status

resolved

Duration

2h 4m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-01-30 19:35 UTC

This incident has been resolved.

monitoring2026-01-30 18:50 UTC

We continue to observe recovery in SMS Delivery Delays to TIGO Network in Guatemala. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

monitoring2026-01-30 18:23 UTC

We are observing recovery in SMS Delivery Delays to TIGO Network in Guatemala.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

investigating2026-01-30 17:31 UTC

We are experiencing SMS Delivery Delays to TIGO Network in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

3c80796d-ac30-4cc5-a9f8-6c738df950e2

External ID

yfvvxq0h899x

🕐 First reported

2026-01-30 17:31 UTC

🔄 Last Updated

2026-01-30 19:35 UTC

✓ Resolved

2026-01-30 19:35 UTC

MINOR

Impact Level

2h 4m

Total Duration

Status Updates

Affected Components

SMS, Latin America

REQUEST COVERAGE

No article has been written for this incident yet. When 100 people request coverage, we request generation of one.

0 / 100 requests100 more needed