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minor✓ Resolved
SMS Delivery Delays and Failures from Twilio to Orange Guinea
Status
resolved
Duration
3d 3h
Updates
12
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSat, Apr 18, 2026, 01:05 AM
This incident has been resolved.
monitoringFri, Apr 17, 2026, 10:58 PM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Guinea and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Apr 17, 2026, 08:40 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedFri, Apr 17, 2026, 12:40 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedThu, Apr 16, 2026, 08:39 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedThu, Apr 16, 2026, 06:32 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Apr 16, 2026, 05:31 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Apr 16, 2026, 04:49 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigatingWed, Apr 15, 2026, 12:48 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigatingWed, Apr 15, 2026, 04:48 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingWed, Apr 15, 2026, 12:47 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingTue, Apr 14, 2026, 10:46 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Apr 14, 2026, 09:41 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
3c254fd9-9f74-431d-b6e1-7f0f6a7d430c
External ID
xxzqcstm67gn
🕐 Started
Tue, Apr 14, 2026, 09:41 PM
🔄 Last Updated
Sat, Apr 18, 2026, 01:05 AM
✓ Resolved
Sat, Apr 18, 2026, 01:05 AM
MINOR
Impact Level
3d 3h
Total Duration
12
Status Updates
Affected Components
SMS, Middle East & Africa
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