minor✓ Resolved

Elevated 5XX errors in Schedule API at Opsgenie USA region

Opsgenie•2024-12-16 15:30 UTC

Status

resolved

Duration

Duration unavailable

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2024-12-16 15:30 UTC

This incident has been resolved.

resolved2024-12-16 17:18 UTC

Our team has identified the issue in Schedule API between 15:30 UTC and 17:00 UTC. We saw performance degradation and 5XX errors in response. Faulty deployment has been reverted quickly in the USA region and rapid recovery is seen. We are monitoring the system for a full recovery right now. The Schedule API is up and running again without any data loss.

📊 TECHNICAL DETAILS

Internal ID

3c07c4e4-472a-48b8-bcb1-e9bae7170cd0

External ID

14wwy72lb3bt

🕐 Started

2024-12-16 17:18 UTC

🔄 Last Updated

2024-12-16 17:18 UTC

✓ Resolved

2024-12-16 15:30 UTC

MINOR

Impact Level

Duration unavailable

Total Duration

Status Updates

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