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minor✓ Resolved

SMS Delivery Delays To Claro Network Multiple Destination

Twilio•
Status
resolved
Duration
5h 8m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We are observing recovery in SMS delivery delays when sending to Claro Network to multiple destinations: Nicaragua, Guatemala, El Salvador, Honduras and Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Our monitoring systems have detected a potential issue SMS Delivery Delays To Claro Network Multiple Destination Nicaragua, Guatemala, El Salvador, Honduras and Costa Rica. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

📊 TECHNICAL DETAILS

Internal ID
3bfa9ce7-ae97-4a9c-8ef0-3702b114f5e9
External ID
2pxcv5wc83vz
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
5h 8m
Total Duration
5
Status Updates
Affected Components
SMS, Latin America
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