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minor✓ Resolved

User Authentication Identity SNA Missing Redirects for Three in United Kingdom

Twilio•Mon, Jul 6, 2026, 06:29 PM
Status
resolved
Duration
3h 20m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jul 6, 2026, 09:50 PM
This incident has been resolved.
monitoringMon, Jul 6, 2026, 07:46 PM
We have observed a recovery in User Authentication Identity SNA missing redirects for Three in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Jul 6, 2026, 07:43 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Jul 6, 2026, 06:42 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Jul 6, 2026, 06:29 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
3b3713fc-4f97-41c5-bafa-d4f486e018ad
External ID
mw4d1k7bpxm3
🕐 Started
Mon, Jul 6, 2026, 06:29 PM
🔄 Last Updated
Mon, Jul 6, 2026, 09:50 PM
✓ Resolved
Mon, Jul 6, 2026, 09:50 PM
MINOR
Impact Level
3h 20m
Total Duration
4
Status Updates
Affected Components
Verify Silent Network Auth
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