none✓ Resolved

Microsoft365 (Business or Enterprise)

SendGrid•2026-01-22 23:08 UTC

Status

resolved

Duration

15h 37m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-01-23 14:45 UTC

This incident has been resolved.

investigating2026-01-22 23:08 UTC

Starting around 10:00 AM PST on January 22nd, our engineers began investigating an issue with users not able to send or receive email through Microsoft 365. Some customers may experience elevated deferrals with Microsoft 365. Please reference Microsoft's Status Page here: https://status.cloud.microsoft/m365. We will provide another update in two hours or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

3b25dc3e-6771-4e6f-8a22-9804e3a32b44

External ID

btl0wcc6ks31

🕐 First reported

2026-01-22 23:08 UTC

🔄 Last Updated

2026-01-23 14:45 UTC

✓ Resolved

2026-01-23 14:45 UTC

NONE

Impact Level

15h 37m

Total Duration

Status Updates

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