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none✓ Resolved

Microsoft365 (Business or Enterprise)

SendGridThu, Jan 22, 2026, 11:08 PM
Status
resolved
Duration
15h 37m
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jan 23, 2026, 02:45 PM
This incident has been resolved.
investigatingThu, Jan 22, 2026, 11:08 PM
Starting around 10:00 AM PST on January 22nd, our engineers began investigating an issue with users not able to send or receive email through Microsoft 365. Some customers may experience elevated deferrals with Microsoft 365. Please reference Microsoft's Status Page here: https://status.cloud.microsoft/m365. We will provide another update in two hours or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
3b25dc3e-6771-4e6f-8a22-9804e3a32b44
External ID
btl0wcc6ks31
🕐 Started
Thu, Jan 22, 2026, 11:08 PM
🔄 Last Updated
Fri, Jan 23, 2026, 02:45 PM
✓ Resolved
Fri, Jan 23, 2026, 02:45 PM
NONE
Impact Level
15h 37m
Total Duration
1
Status Updates
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