minor✓ Resolved

SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

Twilio•2026-10-05 23:25 UTC

Status

resolved

Duration

5h 10m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-10-06 04:35 UTC

This incident has been resolved.

monitoring2026-10-06 02:27 UTC

We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-10-06 00:25 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-10-05 23:25 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

3aff5e92-54e9-43d6-b9fd-de077a6a2ae6

External ID

m44bpcvkg56m

🕐 Started

2026-10-05 23:25 UTC

🔄 Last Updated

2026-10-06 04:35 UTC

✓ Resolved

2026-10-06 04:35 UTC

MINOR

Impact Level

5h 10m

Total Duration

Status Updates

Affected Components

SMS Long Code, North America

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