minor✓ Resolved

SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States

Twilio•2026-10-23 13:24 UTC

Status

resolved

Duration

1h 9m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-10-23 14:33 UTC

This incident has been resolved.

resolved2026-10-23 14:33 UTC

The incident was duplicate. Our Team is working for SMS Delivery Report Delays to Multiple Small networks in Unites states of America & Canada

identified2026-10-23 13:57 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigating2026-10-23 13:24 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

3a33edef-6f1e-4ba4-a83b-aa2f9ec3a838

External ID

y8cpzcnxgk18

🕐 Started

2026-10-23 13:24 UTC

🔄 Last Updated

2026-10-23 14:33 UTC

✓ Resolved

2026-10-23 14:33 UTC

MINOR

Impact Level

1h 9m

Total Duration

Status Updates

Affected Components

SMS Long Code, North AmericaSMS Short Code, North America

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