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critical✓ Resolved

EU data collection endpoint api.eu.amplitude.com is DOWN

AmplitudeSun, Apr 12, 2026, 08:24 AM
Status
resolved
Duration
2h 30m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Apr 12, 2026, 10:55 AM
This incident has been resolved.
monitoringSun, Apr 12, 2026, 10:47 AM
A fix has been implemented and we are monitoring the results.
investigatingSun, Apr 12, 2026, 09:52 AM
We are continuing to investigate this issue
investigatingSun, Apr 12, 2026, 08:24 AM
Since 2026-04-12 00:43 PT (07:43 UTC), the EU data collection endpoint (api.eu.amplitude.com) has been experiencing service disruptions. Customers sending event data to the EU endpoint may encounter errors, and data ingestion may be temporarily unavailable. Our team is actively investigating the source of the issue and working to restore normal operations. Auto-scaling measures have been initiated. We do not expect permanent data loss for events that are retried by client SDKs. No customer action is needed at this time beyond ensuring your SDKs are configured with retry logic. We will provide the next update by 2026-04-12 02:00 PT (09:00 UTC).

📊 TECHNICAL DETAILS

Internal ID
39dc11e8-c4ad-47f8-9855-d6b697b9acc3
External ID
zlktj3t0441x
🕐 Started
Sun, Apr 12, 2026, 08:24 AM
🔄 Last Updated
Sun, Apr 12, 2026, 10:55 AM
✓ Resolved
Sun, Apr 12, 2026, 10:55 AM
CRITICAL
Impact Level
2h 30m
Total Duration
3
Status Updates
Affected Components
Data Reception
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