← Back to Amplitude History
none✓ Resolved

Event properties showing as over quota for orgs using Guides and Surveys

AmplitudeMon, Apr 13, 2026, 07:04 PM
Status
resolved
Duration
2h 1m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Apr 13, 2026, 09:05 PM
This incident has been resolved.
monitoringMon, Apr 13, 2026, 08:53 PM
Erroneous events have been deleted. Event property limits should be accurate again and new event properties should be usable again. Any event properties that came in only during the overage window (and haven't been sent again since) will not be usable until post-processing occurs at end of day.
identifiedMon, Apr 13, 2026, 07:04 PM
At 8:45 am PDT, Guides and Surveys added a large number of event properties. Which projects are impacted? Any project that previously had less than 2000 event properties and that now has 2000 or more event properties. What's the impact? All such projects are unable to (a) add new event properties and (b) use those new event properties for filtering, creating cohorts. The issue has been identified, and the team is working on a fix that will remove all of these event properties. You may see some irregularities during this time. Once the mistakenly-added event properties are deleted, some post-processing will occur at the end of the day to restore any new event properties which could not be added to event property overages (new ones, added after 8:45 am PDT, assuming the project was put over the 2000 event property limit due to this change).

📊 TECHNICAL DETAILS

Internal ID
39b350f1-e3d2-40a3-89a2-b3e2d335e4a8
External ID
l5xn9gn7pr0b
🕐 Started
Mon, Apr 13, 2026, 07:04 PM
🔄 Last Updated
Mon, Apr 13, 2026, 09:05 PM
✓ Resolved
Mon, Apr 13, 2026, 09:05 PM
NONE
Impact Level
2h 1m
Total Duration
2
Status Updates
Affected Components
Guides & Surveys
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed