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minor✓ Resolved

User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines

Twilio•
Status
resolved
Duration
7h 15m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We have observed a recovery in User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
3886801e-22a1-4ad6-bb93-e2f5a96c7be2
External ID
f4bgyjyhh3xn
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
7h 15m
Total Duration
5
Status Updates
Affected Components
Verify Silent Network Auth
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