major✓ Resolved

Billing page inaccessible for some customers

Atlassian Statuspage•2022-09-12 16:06 UTC

Status

resolved

Duration

4h 43m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2022-09-12 20:49 UTC

This incident has been resolved.

resolved2022-09-12 20:49 UTC

This incident has been resolved.

monitoring2022-09-12 17:03 UTC

Billing page access should be restored for all customers. We are continuing to monitor the issue.

identified2022-09-12 16:30 UTC

The issue has been identified and a fix is being implemented.

investigating2022-09-12 16:06 UTC

A subset of Statuspage customers are unable to access the Billing page within Statuspage. We are currently investigating the issue.

Internal ID

3878693a-3516-450f-ba6c-e38f0014d372

External ID

9k8mvldr4crk

🕐 Started

2022-09-12 16:06 UTC

🔄 Last Updated

2022-09-12 20:49 UTC

✓ Resolved

2022-09-12 20:49 UTC

MAJOR

Impact Level

4h 43m

Total Duration

Status Updates

Affected Components

Billing

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