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none✓ Resolved

Credit Card Processing Interruption

Mixpanel•Thu, Apr 9, 2026, 08:03 PM
Status
resolved
Duration
1h 41m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Apr 9, 2026, 09:45 PM
This incident has been resolved.
monitoringThu, Apr 9, 2026, 09:00 PM
A fix has been deployed, and all impacted accounts have had their billing re-run. If you continue to receive errors, please ensure the card on file is up to date. If you are still experiencing issues, please submit a support ticket.
identifiedThu, Apr 9, 2026, 08:03 PM
We are currently experiencing an interruption with our credit card processing. Our engineers have identified the issue and are working on a fix.

📊 TECHNICAL DETAILS

Internal ID
37a5640d-0773-43bd-ab56-3be0762e1310
External ID
jbk5l74z2lt5
🕐 Started
Thu, Apr 9, 2026, 08:03 PM
🔄 Last Updated
Thu, Apr 9, 2026, 09:45 PM
✓ Resolved
Thu, Apr 9, 2026, 09:45 PM
NONE
Impact Level
1h 41m
Total Duration
2
Status Updates
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