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SMS Delivery Failures From a Subset of Twilio Long Codes to Bouygues Telecom France

Twilio•Sat, Sep 12, 2026, 10:08 PM
Status
investigating
Duration
Ongoing
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

investigatingSun, Sep 13, 2026, 05:15 AM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingSun, Sep 13, 2026, 01:14 AM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingSat, Sep 12, 2026, 11:13 PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Sep 12, 2026, 10:08 PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
377a7201-0d18-40ca-b983-b1e33038f47a
External ID
b3btf74tk031
🕐 Started
Sat, Sep 12, 2026, 10:08 PM
🔄 Last Updated
Sun, Sep 13, 2026, 05:15 AM
MINOR
Impact Level
Ongoing
Total Duration
4
Status Updates
Affected Components
SMS, Europe
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