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minor✓ Resolved
Messaging Logs API Latency & Errors
Status
resolved
Duration
6h 58m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
monitoring
We have identified and mitigated the underlying infrastructure issue affecting the Messaging Logs API. Initial recovery is underway, with elevated latency and intermittent log-fetching errors now subsiding. We are actively monitoring the system to ensure full stability and will provide another update shortly.
investigating
We are still investigating an issue with the Messaging Logs API. Users may experience higher latency than normal and errors fetching and listing Messaging Logs. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
We are still investigating an issue with the Messaging Logs API. Users may experience higher latency than normal and errors fetching and listing Messaging Logs. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
We are investigating an issue with the Messaging Logs API. Users may experience higher latency than normal and errors fetching and listing Messaging Logs. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
36f835ae-a8f3-44fc-a58d-9c9902a0a5fb
External ID
52m15h3rnl5k
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
6h 58m
Total Duration
4
Status Updates
Affected Components
SMS
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