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none✓ Resolved
Service Degradation Affecting Zoom Phone and Zoom Contact Center in the Singapore Region
Status
resolved
Duration
13 minutes
Updates
1
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Apr 7, 2026, 05:30 PM
This incident has been resolved.
monitoringTue, Apr 7, 2026, 05:17 PM
On 4/7/2026 between 16:42 UTC to 16:53 UTC, a subset of users may have experienced issues with Zoom Phone and Zoom Contact center with call drops in Singapore region.
This incident has been resolved and the affected services have been restored.
📊 TECHNICAL DETAILS
Internal ID
36d649ff-78da-4aa9-8b52-0c5bbb7e9b1f
External ID
32yk5gwgrxvd
🕐 Started
Tue, Apr 7, 2026, 05:17 PM
🔄 Last Updated
Tue, Apr 7, 2026, 05:30 PM
✓ Resolved
Tue, Apr 7, 2026, 05:30 PM
NONE
Impact Level
13 minutes
Total Duration
1
Status Updates
Affected Components
Calling (Inbound/Outbound)Voice (Inbound/Outbound)
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