major✓ Resolved

IOS based Alert Notifications delivered as non-critical

Opsgenie•2023-12-13 13:18 UTC

Status

resolved

Duration

1h 19m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2023-12-13 14:37 UTC

This incident has been resolved.

resolved2023-12-13 14:37 UTC

This incident has been resolved.

monitoring2023-12-13 14:26 UTC

A fix has been implemented and we are monitoring the results.

identified2023-12-13 13:18 UTC

The issue has been identified and a fix is being implemented.

investigating2023-12-13 13:18 UTC

As of 12.12.2023 14:46 UTC, we have observed that some alert notifications are not being delivered to IOS-based devices as critical. We are currently investigating the issue.

📊 TECHNICAL DETAILS

Internal ID

36a2111a-8d96-413f-baf6-5ef807b70bf0

External ID

sqcj4ky85k0j

🕐 Started

2023-12-13 13:18 UTC

🔄 Last Updated

2023-12-13 14:37 UTC

✓ Resolved

2023-12-13 14:37 UTC

MAJOR

Impact Level

1h 19m

Total Duration

Status Updates

Affected Components

Mobile Notification DeliveryMobile Notification Delivery

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