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minor✓ Resolved

SMS Delivery Delays and Failures From United States to a Subset of Twilio Phone Numbers

Twilio•Fri, May 29, 2026, 06:18 AM
Status
resolved
Duration
56 minutes
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, May 29, 2026, 07:15 AM
This incident has been resolved.
identifiedFri, May 29, 2026, 07:09 AM
Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in the United States to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, May 29, 2026, 06:18 AM
Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United States Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
364836fa-872b-4979-b5bf-9c341c1f81b0
External ID
7g12xx5nfgb8
🕐 Started
Fri, May 29, 2026, 06:18 AM
🔄 Last Updated
Fri, May 29, 2026, 07:15 AM
✓ Resolved
Fri, May 29, 2026, 07:15 AM
MINOR
Impact Level
56 minutes
Total Duration
2
Status Updates
Affected Components
SMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaSMS Toll-Free, North America
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