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minor✓ Resolved
SMS Delivery Failures from Twilio to MTS Russia
Status
resolved
Duration
2 days
Updates
10
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSun, Jul 19, 2026, 04:45 AM
This incident has been resolved.
monitoringSun, Jul 19, 2026, 12:40 AM
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Russia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSat, Jul 18, 2026, 10:32 PM
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Russia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Jul 18, 2026, 12:33 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedFri, Jul 17, 2026, 08:47 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to MTS network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedFri, Jul 17, 2026, 08:32 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedFri, Jul 17, 2026, 12:26 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedFri, Jul 17, 2026, 08:25 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedFri, Jul 17, 2026, 06:24 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jul 17, 2026, 05:15 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Jul 17, 2026, 04:13 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
36322803-b181-4935-a043-e4a1f95a6a80
External ID
7c4yn4c7rhnh
🕐 Started
Fri, Jul 17, 2026, 04:13 AM
🔄 Last Updated
Sun, Jul 19, 2026, 04:45 AM
✓ Resolved
Sun, Jul 19, 2026, 04:45 AM
MINOR
Impact Level
2 days
Total Duration
10
Status Updates
Affected Components
SMS, Europe
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