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minor✓ Resolved

Conversations Classic Customers Can Experience Issues With Delivery Receipts Functionality

Twilio•Mon, May 11, 2026, 03:17 PM
Status
resolved
Duration
1h 12m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, May 11, 2026, 04:30 PM
This incident has been resolved.
monitoringMon, May 11, 2026, 03:54 PM
Conversations Classic is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identifiedMon, May 11, 2026, 03:42 PM
We are continuing to work on a fix for this issue.
identifiedMon, May 11, 2026, 03:17 PM
Our engineers have identified the issue with Conversations Classic and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
35ffe4a8-83e8-4854-8bac-2eb80506a8ad
External ID
8270kf04jyb2
🕐 Started
Mon, May 11, 2026, 03:17 PM
🔄 Last Updated
Mon, May 11, 2026, 04:30 PM
✓ Resolved
Mon, May 11, 2026, 04:30 PM
MINOR
Impact Level
1h 12m
Total Duration
3
Status Updates
Affected Components
Conversations
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