Issue Identified with Saving Incident Workflows

This incident has been resolved.

Summary Between July 14, 2026 at 13:42 UTC and July 15, 2026 at 13:41 UTC, customers using the US and EU service regions were unable to view saved Incident Type selections on Incident Workflow triggers in the PagerDuty web application. While these selections...

We have resolved an incident where all PagerDuty customers in all Service Regions experienced issues with Incident Type triggers not displaying correctly when added to an Incident Workflow. Impacted customers were not able to see newly saved Incident Workflow trigger updates within the UI -...

We are monitoring improvement in an incident where PagerDuty customers in all Service Regions are experiencing issues with Incident Type triggers not displaying correctly when added to an Incident Workflow. Impacted customers may not be able to see newly saved Incident Workflow trigger...

We are monitoring improvement in an incident where PagerDuty customers in all Service Regions are experiencing issues with Incident Type triggers not displaying correctly when added to an Incident Workflow. Impacted customers may not be able to see newly saved Incident Workflow trigger...

We are continuing to investigate an incident where PagerDuty customers in all Service Regions are experiencing issues with Incident Type triggers not displaying correctly when added to an Incident Workflow. Impacted customers may not be able to see newly saved Incident...

We are continuing to investigate an incident where PagerDuty customers in all Service Regions are experiencing issues with Incident Type triggers not saving when being added to an Incident Workflow. Impacted customers may not be able to save new Incident Workflow triggers at this time....

We are continuing to investigate an incident where PagerDuty customers in all Service Regions are experiencing issues with Incident Type triggers not saving when being added to an Incident Workflow. Impacted customers may not be able to save new Incident Workflow triggers at this time. Event...

We are investigating an incident where all PagerDuty customers in all Service Regions are experiencing issues with Incident Type triggers not saving when being added to an Incident Workflow. Impacted customers may not be able to save new Incident Workflow triggers at this time. Event ingestion...