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minor✓ Resolved

Elevated ChatGPT conversation errors affecting Plus, Pro, Business, and Edu users

OpenAI•Tue, Aug 4, 2026, 12:43 PM
Status
resolved
Duration
2h 47m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Aug 4, 2026, 03:31 PM
This incident has been resolved.
monitoringTue, Aug 4, 2026, 12:57 PM
We have applied the mitigation and are monitoring the recovery.
investigatingTue, Aug 4, 2026, 12:43 PM
We are investigating elevated errors affecting ChatGPT conversations. Some users may experience failed or interrupted responses, and some conversation turns may not be saved. The issue is affecting users across Plus, Pro, Business and Edu ChatGPT plans.

📊 TECHNICAL DETAILS

Internal ID
34bd235c-d364-4e05-9a5d-bc6b5b329977
External ID
01KZ6CT9K9Q52S3707W75MNBGB
🕐 Started
Tue, Aug 4, 2026, 12:43 PM
🔄 Last Updated
Tue, Aug 4, 2026, 03:31 PM
✓ Resolved
Tue, Aug 4, 2026, 03:31 PM
MINOR
Impact Level
2h 47m
Total Duration
2
Status Updates
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